How to send customers a link to update their credit cards
This guide will walk you through how to send customers a link to update their credit cards.
To get started, you will need the following:
a systeme.io account
at least one sale made
For payments made with Stripe:
Navigate to your "**Transactions**" page (number 1 in the image), located within the "**Sales**" tab.
Enter the customer's email address into the search field and click on "**Filter**" (number 2 in the image). Next, click on the customer's email address (number 3 in the image).
On the contact sheet, scroll down to the "**Subscriptions**" section on the same page. Here, click on the three dots, followed by "**Change credit card details**" (number 4 in the image).
When you reach the redirection page, simply copy the link of the page (number 5 in the image) and send it to the customer.
For payments made with PayPal:
Customers who pay their subscription with PayPal and want to change their contact details will need to make another subscription with the new payment information.
To get started, you will need the following:
a systeme.io account
at least one sale made
For payments made with Stripe:
Navigate to your "**Transactions**" page (number 1 in the image), located within the "**Sales**" tab.
Enter the customer's email address into the search field and click on "**Filter**" (number 2 in the image). Next, click on the customer's email address (number 3 in the image).
On the contact sheet, scroll down to the "**Subscriptions**" section on the same page. Here, click on the three dots, followed by "**Change credit card details**" (number 4 in the image).
When you reach the redirection page, simply copy the link of the page (number 5 in the image) and send it to the customer.
For payments made with PayPal:
Customers who pay their subscription with PayPal and want to change their contact details will need to make another subscription with the new payment information.
Updated on: 25/05/2025
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