How to send customers a link to update their credit cards

This guide will walk you through how to send customers a link to update their credit cards.

To get started, you will need the following:

• a systeme.io account
• at least one sale made

For payments made with Stripe:

Navigate to your "Transactions" page, located within the "Sales" tab. (number 1 in the image)

Enter the customer's email address into the search field and click on "Filter" (number 2 in the image). Next, click on the customer's email address. (number 3 in the image)

On the contact sheet, scroll down to the "Subscriptions" section on the same page. Here, click on the three dots, followed by "Change credit card details". (number 4 in the image)

When you reach the redirection page, simply copy the link of the page and send it to the customer. (number 5 in the image)

For payments made with PayPal:

Customers who pay their subscription with PayPal and want to change their contact details will need to make another subscription with the new payment information.

Updated on: 09/06/2025